Pelita888 Privacy Policy — How We Protect Your Data
User privacy is a top priority at pelita888. This document clearly outlines the types of data we collect, how it is used, how it is protected, and your rights as a user of our platform.
Effective Date: 1 January 2026 | Version 2.1
Information We Collect
When you register and use pelita888, we collect several categories of information to enable the platform to operate safely and effectively. All data collection is carried out transparently and only for legitimate purposes.
Personal Account Information
- Your full name, email address and phone number as provided during registration
- Date of birth for age verification purposes (18 years and above)
- Identity card details or identity verification documents if requested for the withdrawal process
- In-platform gaming activity history and transaction records
Device & Browser Information
- Device type, operating system and browser version you are using
- IP address and general location data (state/city) for security purposes
- Session data including login time, usage duration and pages visited
Payment Information
All transactions on pelita888 are conducted in Malaysian Ringgit (RM / MYR). We do not store credit or debit card numbers directly — payment information is processed through third-party payment gateways that comply with industry security standards. We only retain transaction records (amount, date, method) for account history and customer support purposes.
How Your Data Is Used
Pelita888 only uses collected data for purposes directly related to delivering our platform services and improving user experience. We do not sell or rent your personal data to any third party for marketing purposes.
The primary purposes for which we use your data include:
- Account management — processes registration, identity verification and user profile management
- Transaction Processing — handles deposits, withdrawals and bet settlements in MYR
- Platform security — detects and prevents fraud, unauthorised access or account misuse
- Customer Support — resolves user complaints, enquiries and technical issues
- Legal Compliance — fulfils mandatory reporting requirements to the relevant authorities
- Service improvement — analyses usage data in aggregate and anonymised form to improve the platform
Cookies & Tracking Technologies
Pelita888 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies Used
- Session cookies — required to maintain your login session and account status during an active session; automatically cleared when you close your browser
- Preference Cookies — saves your preferences such as language and display settings for a more convenient experience on return visits
- Analytics cookies — collects anonymised usage data to help us understand how users interact with the platform and identify areas for improvement
- Security cookies — used to detect suspicious activity and protect your account from unauthorised access
You can disable cookies through your browser settings, though doing so may affect certain features on the pelita888 platform. Continued use of the platform after the cookie notice is displayed will be considered as your consent to the use of cookies.
Data Storage, Security & Sharing
Storage & Security
Your personal data is stored on servers protected with SSL (Secure Socket Layer) encryption and rigorous technical security measures. Access to user data is restricted to pelita888 staff who require it to perform their duties, and all access is logged for audit purposes.
Account passwords are stored in an irreversible hashed format — even our staff cannot view your original password. We retain your data for as long as your account remains active, and for any period required by law following account closure.
Third-Party Data Sharing
Pelita888 does not sell, rent or share users' personal data for third-party marketing purposes. We only share data in the following limited circumstances:
- Contracted service providers (such as payment gateways and game software providers) who require data to carry out their functions on the platform, subject to strict confidentiality agreements
- Government authorities or law enforcement bodies when required under Malaysian law or a valid court order
- In the event of a merger, acquisition or sale of business assets, users will be notified in advance
Your Rights as a User
Pelita888 respects users' rights over their personal data. You have the following rights, which you may exercise at any time by contacting our support team:
You have the right to request a copy of the personal data we hold about you at any time.
If your data is inaccurate or out of date, you have the right to request a correction via your account settings or through support.
You may request deletion of your personal data, subject to applicable data retention obligations under the law.
To exercise any of the rights above, contact the pelita888 support team via live chat on the platform or email us at [email protected]. We will process your request within a reasonable timeframe and keep you informed of the outcome. You may also refer to the FAQ section for more information on managing your account and data.
Policy Updates & How to Contact Us
Changes to This Policy
Pelita888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements or new platform features. Users will be notified of any material changes via an in-platform notice or registered email at least 14 days before they take effect. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us for Privacy Enquiries
If you have any questions, concerns or complaints regarding your data privacy at pelita888, please reach out to us through the following channels:
- Live chat — available 24/7 via the chat icon within the platform
- Email — [email protected] (please include "Privacy Enquiry" in the email subject line)
- FAQ — check the FAQ us for answers to the most frequently asked privacy questions
This policy is written in Bahasa Melayu as the official language and is fully upheld by pelita888 for all users in Malaysia.
Your Data Is Safe With Us
Pelita888 is committed to keeping your privacy protected at all times. If you're ready to enjoy the platform with complete peace of mind, register an account today or log in to continue your experience.